AI chatbot for WordPress

A chatbot that knows your site inside out.

KnowYa reads your pages, posts and products and answers visitors from what you've published, in your own tone. If it can't find the answer, it tells the visitor and asks for their email so you can follow up.

Download free Start 7-day Pro trial

Free with Groq or Gemini
Your own API key, no markup
Set up in a few minutes

// learn

Every page you've written, read.

Your published pages and posts are split into passages and indexed in the background. A page is re-learned as soon as you update it.

✓ 48 pages → 312 passages · 126 posts → 894 passages

// retrieve

A visitor asks. The right passages light up.

Questions are matched to your knowledge base by meaning, so the right passage is found even when the visitor words it differently.

“do you ship to nz?” → shipping-policy · faq · 0.92 match

// answer

One answer, in your voice.

Your chosen AI writes a reply from those passages only, streamed word by word, in the tone you set.

streaming · groq / gpt-oss-20b · 410 ms to first word

// hand off

When it doesn't know, it says so.

If nothing matches well, it tells the visitor, asks for their email and sends you the conversation.

low confidence · 0.24 → lead captured · emailed to you

// live

Watch it work.

A made-up coffee roaster, three real kinds of question. Two answers from the site's own pages, and one honest hand-off.

Sources from the site
Email follow-up when unsure

coastline-roasters.com

Coastline Assistant Online · answers from this site

Ask anything…

Do you ship overseas?✦ What are your opening hours?✦ Is this in stock in size 10?✦ Can I book for Saturday?✦ Where's my order?✦ Do you do wholesale?✦ How do returns work?✦ Do you ship overseas?✦ What are your opening hours?✦ Is this in stock in size 10?✦ Can I book for Saturday?✦ Where's my order?✦ Do you do wholesale?✦ How do returns work?✦

// free plan

The free plan has everything you need to go live.

There are no page limits, lead limits or time limits on the free plan. You pay your AI provider directly, and Groq and Gemini both have free tiers.

01
Answers from your content

Replies are based on what you've published. If KnowYa can't find a good match, it says it doesn't know and offers to pass the question on to you.
02
Lead capture

When a visitor leaves their email, you get it in your inbox with the full conversation. Every lead is kept in your dashboard.
03
Streams in real time

Replies appear word by word as they're written, so visitors start reading straight away.
04
Cost dashboard

A built-in dashboard shows your API usage and estimated spend each month.
05
Spend protection

Set a daily message limit for the whole site so a busy day, or a bot, can't run up your API bill.
06
Talk to a human

Visitors can ask for a real person at any point, and you get the conversation so far.
07
Switch AI any time

Move between Groq, Gemini, OpenAI, Anthropic and DeepSeek whenever you like. Your knowledge base stays as it is.
08
Works with any theme

Including Elementor, Divi, Beaver Builder, Bricks and Kadence. The widget loads in the footer, and indexing runs in the background rather than when pages load.

// pro

Pro adds products, documents and insight.

With Pro, KnowYa can recommend products and answer from your PDFs and Word files. It also shows you which questions your site doesn't answer yet.

Which beans are best for espresso under $30?

These two are popular for espresso, and both are in stock:

Night Shift Espresso$24.00 · 1 kg

View

Harbour Blend$19.50 · 500 g

View

Where's order #4821?

Order #4821Completed · placed 24 Sep · 2 items · $43.50

WooCommerce: product cards and order-status lookups inside the chat.

WooCommerce
Learns products, prices, stock and variations. Recommends with product cards and looks up order status for customers.
Document training
Upload PDFs, Word files, text files and CSVs, such as manuals, price lists and policies, and KnowYa answers from them too.
Tone generator
KnowYa reads your existing content and writes a tone profile that matches it.
Answer gap reports
See the questions your content doesn't answer, then draft an FAQ page from them in one click.
Leads to your CRM
Export leads as CSV, or push each new one to Zapier, Make or your own endpoint by webhook.
Analytics
Track conversations, popular questions and engagement over time.

// pricing

Pricing without per‑message fees.

You use your own API key, so you pay your AI provider's normal rates. KnowYa doesn't add anything on top.

Free

$0forever

An AI chatbot that answers from your own content.

Learns every page, post and custom post type
5 AI providers, incl. free tiers
Your tone of voice and brand colours
Full chat history
Streaming replies
Lead capture, with every lead kept
Cost dashboard & spend cap

Download free

7-day free trial

Pro

from $79.99 / year

Everything in Free, plus products, documents and insight.

WooCommerce product cards & order status
PDF, Word, text & CSV training
Tone generator
Answer gap reports
Lead CSV export & webhooks
Analytics

Start free trial

Single-site or 5-site licence · 30-day money-back guarantee

Compare every feature

Feature	Free	Pro
AI chat widget on every page	✓	✓
5 AI providers, your own key	✓	✓
Learns pages, posts & custom post types	✓	✓
Chat history	✓	✓
Tone of voice, persona & humour	✓	✓
Widget colours, icon & position	✓	✓
Streaming replies	✓	✓
Lead capture, every lead kept	✓	✓
Talk to a human	✓	✓
Cost dashboard & daily spend cap	✓	✓
WooCommerce products, cards & order status	Not included	✓
PDF, Word, text & CSV documents	Not included	✓
Tone generator	Not included	✓
Answer gap reports & FAQ drafts	Not included	✓
Lead CSV export & webhooks	Not included	✓
Analytics	Not included	✓

// your data

Your data stays on your site.

Conversations, leads and your knowledge base are stored in your own WordPress database, and we don't run servers that hold any of it. Nothing is sent to an AI provider until you pick one and add your key.

Visitor IP addresses are hashed before storage
Chat history is deleted after 90 days, or a period you choose
Leads and their chats work with WordPress personal-data export & erasure
API keys stored encrypted, never in URLs

// faq

Frequently asked questions.

Do I need to pay for anything to get started?

No. The plugin is free, and Groq and Google Gemini both offer free API tiers with no credit card required.

Will the chatbot make things up?

KnowYa is built to avoid it. Answers are based on your indexed content, and when the bot can't find a confident answer it says so and can offer to take the visitor's email instead. No AI can promise zero mistakes, so it's worth reviewing some conversations after launch.

How much of my site does it learn?

All of your published pages and posts, plus any custom post types you choose, on the free plan. Password-protected content is never included. Pro adds WooCommerce product details and uploaded documents.

Will it slow down my website?

No. The widget script loads in the footer, and indexing runs in the background through WP-Cron, never during a page load.

Can I switch AI providers later?

Yes, at any time. Choose a new provider, paste its key and save. Your knowledge base is kept.

What does the Pro trial involve?

You get every Pro feature for 7 days and pay nothing today. Cancel any time before the trial ends and you won't be charged. You'll get an email reminder two days before it ends. After that, Pro is covered by a 30-day money-back guarantee.

A chatbot that knows your site inside out.

Every page you've written, read.

A visitor asks. The right passages light up.

One answer, in your voice.

When it doesn't know, it says so.

Watch it work.

Answers from your content

Lead capture

Streams in real time

Cost dashboard

Spend protection

Talk to a human

Switch AI any time

Works with any theme

Your data stays on your site.

Add KnowYa to your site.